MEZNA ALI ALKAABI
customer service assistant
Profile summary
To secure a position in a well-established organization with a stable environment, fostering lasting professional relationships and opportunities for growth.
Career highlights
Achieved Google Analytics Certification: Successfully obtained the Google Analytics certification, demonstrating expertise in data analysis and web tracking.
Delivered Exceptional Customer Support: Provided outstanding customer service as a Customer Service Representative at Cupola Group, effectively handling and resolving client inquiries.
Key skills
Professional experience
- Actively involved in CRM and quality team initiatives. - Participates in projects to enhance operational efficiency and customer engagement.
- Delivered exceptional customer service and support for client inquiries. - Handled and resolved issues efficiently while maintaining customer satisfaction.